Help & guidance

Registration & saved activities

Open an activity to check eligibility, venue, registration dates, and available places. Register to reserve a place. Bookmarks only save an activity for later. Use the calendar download to add the exact date to your calendar.

Waitlists & cancellations

When an activity is full, join its waitlist if available. Your private position appears on the activity and in My activities. Promotion follows registration time. Before cancelling, check the activity’s exact deadline and applicable penalty.

QR attendance

Allow camera access and scan the activity QR shown by staff. Signed-in registered students are checked in automatically. The code is available from 20 minutes before the activity until its scheduled end. Internet is required. Ask staff for manual attendance if your camera or connection fails. Repeated scans do not award extra points.

Points, ranks & deductions

Semester points

Points earned this semester, including adjustments and penalties. Used for semester standings.

Reward balance

Your spendable points balance for rewards. Redemptions reduce this balance.

Lifetime points

Your accumulated points across semesters, including adjustments and penalties. Reward spending does not reduce this total.

Semester ranks reset with each semester. Lifetime levels use all-time points. Penalties can lower both; spending rewards points never lowers either.

Rewards & pickup

Choose an available reward within your reward balance. Track approval and pickup status in My redemptions. Wait until it is ready, then show staff your pickup code. Requested rewards can be cancelled; staff rejection or cancellation refunds points once.

Activity proposals

Save a private draft with a title, then submit to share your proposal. Active students can mark interest in other people's proposals; only the total is shared. Interest earns no points, reserves no place and does not guarantee approval. Collection pauses while changes are requested and closes after a final decision, withdrawal or the proposed start. Existing interest stays through revisions, with an update notice. Employees and delegates recommend; only super admins decide. Approval prepares an activity draft. When it is published, interested active students receive one in-app invitation and must register separately.

Account access

Sign in with your approved university email and the latest email code. Resend code sends a fresh code after the cooldown; Change email lets you correct the address. Complete onboarding before using student tools. Staff requests require approval and do not grant permissions automatically.

Customization: themes, frames & name auras

Previewing is free: it never saves a selection or charges points. Buying permanently unlocks a theme, frame or name aura in the appropriate student or employee shop; applying a theme or equipping a frame or aura is a separate action. Purchases never change earned score or rank. Open Profile Appearance to use your collection. Pause name animations from the header or accessibility settings; reduced motion gives effects a static appearance. Free super-admin access follows the current role, and preview access does not mean an item was purchased.

Calendar & reminders

Add to calendar prepares the activity for your calendar. Add a reminder shares or copies its details for a reminder app; set the date and time in that app yourself. Sharing does not confirm that a timed reminder was created. Times are in Kuwait time. Automatic in-app reminders, and explicitly opted-in email, target around 24 hours before an activity; email depends on service readiness and sending limits. Manage preferences in Profile. Your week combines registrations, waitlist places and saved activities; saving or joining a waitlist does not confirm a booking.